ajx22
May 23rd, 2003, 05:41 AM
Do not open any file attachments within Email messages purporting to come from support@microsoft.com
You may receive an Email message that appears to come from Microsoft Support. This Email message contains an infected attachment. The name of the virus is W32/Palyh@MM. It disguises itself as a screen saver file or other attachment type. If the attachment is opened, the virus can potentially make copies of itself and send itself (without your knowledge) to everyone in your Email program’s address book.
This virus is particularly insidious as it purports to be from Microsoft Support (support@microsoft.com), a trusted company that the majority of Internet customers are aware of and have done business with.
Additionally, although unconfirmed, the virus can have potentially serious impacts on your computer’s files and can affect the performance of your computer.
IF YOU RECEIVE THIS EMAIL MESSAGE, DO NOT OPEN THE ATTACHMENT. DELETE THE EMAIL IMMEDIATELY.
Microsoft is aware of this fraudulent Email message and has issued the following statements available from Microsoft.com:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/virus/alerts/palyh.asp
Following are details on the Email message containing the virus:
To: This message has been sent to numerous Email users all over the Internet
Date Sent: (Varies)
From: support@microsoft.com (NOTE: This Email IS NOT being sent by Microsoft, the Email address is a fraudulent address that only appears to be coming from Microsoft)
Subject: May contain one of the following subject lines (but not limited to):
Re: My application
Re: Movie
Cool screensaver
Screensavers
Re: My details
Your password
Re: Approved (Ref: 3394-65467)
Approved (Ref: 38446-263)
Your details
Body of the Email Message:
"All information is in the attached file."
Attachment Name:
The infected attachment file may be one of the following names (but not limited to):
approved.pif
ref-394755.pif
password.pif
ref-394755.pif
application.pif
screen_doc.pif
screen_temp.pif
movie28.pif
download1053122425102485703.uue
doc_details.pif
_approved.pif
Details:
The message will appear to come from Microsoft Support (or from someone who has you listed in their address book).
The virus will not infect your computer unless you have opened the attachment.
~ Steps for cleaning the W32/Palyh@MM Virus ~
IF YOU HAVE OPENED THE INFECTED ATTACHMENT:
1. If you do not already own one, download an updated Anti-Virus software package. These virus-scanning packages can be downloaded from:
Norton Antivirus (Download Norton AntiVirus 2003 Trial Version!!! (http://www.aquariumpros.ca/download.php?op=getit&lid=5))
NOTE: Even if you own a virus scanning software package, it is very important that you download the latest virus definition file so that your software can clean this new virus.
2. Run your virus scanning software which will detect the W32/Palyh@MM and offer to clean it from your system. Select the option that cleans it from your system.
3. Read through the steps in the Surf Safe section on Rogers customer support site to keep your computer safe. The Surf Safe section can be found at: http://rogers.home.com/help/content/how/surf_safe/
IF YOU HAVE RECEIVED THE EMAIL, BUT HAVE NOT OPENED THE INFECTED ATTACHMENT:
1. Delete the Email Message.
2. Empty your deleted Email folder.
3. Update your existing Anti-Virus Software or purchase one from the site listed above.
4. Read through the steps in the Surf Safe section on Rogers customer support site to keep your computer safe. The Surf Safe section can be found at: http://rogers.home.com/help/content/how/surf_safe/
It is strongly recommend that you consistently scan your Email attachments and downloaded files to protect your personal computer, no matter how trusted the source. This advice applies to all Email messages, not just the one discussed in this message.
Please help keep the internet safe and fun for everyone - Just like you must have insurance to drive a car - you MUST have an up-to-date Anti-Virus program on your computer if it accesses the Internet!!
Thank you,
You may receive an Email message that appears to come from Microsoft Support. This Email message contains an infected attachment. The name of the virus is W32/Palyh@MM. It disguises itself as a screen saver file or other attachment type. If the attachment is opened, the virus can potentially make copies of itself and send itself (without your knowledge) to everyone in your Email program’s address book.
This virus is particularly insidious as it purports to be from Microsoft Support (support@microsoft.com), a trusted company that the majority of Internet customers are aware of and have done business with.
Additionally, although unconfirmed, the virus can have potentially serious impacts on your computer’s files and can affect the performance of your computer.
IF YOU RECEIVE THIS EMAIL MESSAGE, DO NOT OPEN THE ATTACHMENT. DELETE THE EMAIL IMMEDIATELY.
Microsoft is aware of this fraudulent Email message and has issued the following statements available from Microsoft.com:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/virus/alerts/palyh.asp
Following are details on the Email message containing the virus:
To: This message has been sent to numerous Email users all over the Internet
Date Sent: (Varies)
From: support@microsoft.com (NOTE: This Email IS NOT being sent by Microsoft, the Email address is a fraudulent address that only appears to be coming from Microsoft)
Subject: May contain one of the following subject lines (but not limited to):
Re: My application
Re: Movie
Cool screensaver
Screensavers
Re: My details
Your password
Re: Approved (Ref: 3394-65467)
Approved (Ref: 38446-263)
Your details
Body of the Email Message:
"All information is in the attached file."
Attachment Name:
The infected attachment file may be one of the following names (but not limited to):
approved.pif
ref-394755.pif
password.pif
ref-394755.pif
application.pif
screen_doc.pif
screen_temp.pif
movie28.pif
download1053122425102485703.uue
doc_details.pif
_approved.pif
Details:
The message will appear to come from Microsoft Support (or from someone who has you listed in their address book).
The virus will not infect your computer unless you have opened the attachment.
~ Steps for cleaning the W32/Palyh@MM Virus ~
IF YOU HAVE OPENED THE INFECTED ATTACHMENT:
1. If you do not already own one, download an updated Anti-Virus software package. These virus-scanning packages can be downloaded from:
Norton Antivirus (Download Norton AntiVirus 2003 Trial Version!!! (http://www.aquariumpros.ca/download.php?op=getit&lid=5))
NOTE: Even if you own a virus scanning software package, it is very important that you download the latest virus definition file so that your software can clean this new virus.
2. Run your virus scanning software which will detect the W32/Palyh@MM and offer to clean it from your system. Select the option that cleans it from your system.
3. Read through the steps in the Surf Safe section on Rogers customer support site to keep your computer safe. The Surf Safe section can be found at: http://rogers.home.com/help/content/how/surf_safe/
IF YOU HAVE RECEIVED THE EMAIL, BUT HAVE NOT OPENED THE INFECTED ATTACHMENT:
1. Delete the Email Message.
2. Empty your deleted Email folder.
3. Update your existing Anti-Virus Software or purchase one from the site listed above.
4. Read through the steps in the Surf Safe section on Rogers customer support site to keep your computer safe. The Surf Safe section can be found at: http://rogers.home.com/help/content/how/surf_safe/
It is strongly recommend that you consistently scan your Email attachments and downloaded files to protect your personal computer, no matter how trusted the source. This advice applies to all Email messages, not just the one discussed in this message.
Please help keep the internet safe and fun for everyone - Just like you must have insurance to drive a car - you MUST have an up-to-date Anti-Virus program on your computer if it accesses the Internet!!
Thank you,